支付宝小程序为什么能够打通阿里全系产品

作者:夺冠小妹 2019-10-17 15:32:12

我们知道在小程序之前,手机端页面展示最火的莫过于H5,但自从2017年小程序诞生之后迅速席卷整个互联网,目前已成为各个行业流量获取与商业发展的重要工具。而小程序的发展绝不仅仅是替代H5简单,小程序又被成为超级APP,什么意思,就是依赖于小程序不需安装,即用即走的特性完全可以替代大多数APP的。小程序的门槛比APP低,对于企业级开发者而言如果自家企业缺乏相应的技术人员和储备人才的话,找一个相应的外包团队也很简单,但目前,因为资源、技术、大数据以及用户流量、注意力、对应的应用场景的使用习惯等,小程序大多聚集在头部的BBAT里。虽然“小程序”的机会很大,但又因为这四家小程序由于孵化平台的基因、优势各不相同,因而各有特色,面对这些原因,那么企业应该选择哪个平台的小程序呢?

从目前各平台的布局发展不难看出,微信小程序因其自身平台的社交属性,更适合大的流量平台以及个体创业者,百度推出了“共筑小程序2.0计划”,成立开源联盟,更适合信息以及人工智能类(偏IOT)工具等,而支付宝小程序因其商业场景服务属性以及推出的“小程序繁星计划”,更适合商户、门店、本地生活服务以及成交型企业。

商家做小程序目的并非是占坑而已,会关心的是ROI(投入产出比),换而言之,哪家更能带来客户、粉丝、会员用户,更能带货,企业自然会对哪家的小程序就会倾注更大的运营精力和资源。当我们完全处在微信封闭的现代“洞穴”之中,很容易丧失对其他产品发展规模以及其迭代演变状态的基本感知,很多以为支付宝只是一个带有金融属性的手机钱包,其实支付宝小程序在核心数据上已经超过微信小程序

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由于支付宝服务大多数是本地生活类服务、零售快消以及大出行类的小程序,因而并不在意DAU数据或次日留存率,月活用户数据是核心指标,目前支付宝MAU已经超过5亿用户,接近支付宝50%的用户覆盖率。而支付宝小程序数量仅仅只有100万, 这意味着支付宝小程序处于空前的流量红利期。在支付宝小程序“发现”页之中,阿里系产品基本上“小程序化”并且还有生活+短视频(广告)模式为小程序导流。

支付宝放弃做社交之后深耕做金融科技服务以及与阿里新零售战略联系紧密的“口碑”(本地生活服务),而小程序在支付宝之中运行两年之后开始逐渐成为整个阿里系产品枢纽,把口碑最早倡导的“支付即会员”的运营策略延续至所有流量型产品之中。在小程序“繁星计划”发布之后,淘宝、天猫、饿了么、飞猪、淘票票、咸鱼等可以无需跳转至支付宝在各自端内实现小程序的展示以及交互需求,这被概括为“一云多端”

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当前腾讯与阿里巴巴在产品竞争维度上有着完全不同的逻辑,前者由于多年的内部赛马竞争机制导致数据之间有很多隔阂,表现在小程序上有微信小程序与手机QQ小程序各自为政;但是阿里系的“数据中台”建设确保了用户大数据流的畅通,因而在用户画像以及精准推荐的商业化潜能发掘上,阿里巴巴在商家小程序运营上占据更强体系优势。尽管腾讯与阿里巴巴均把各自的小程序作为“云服务能力延伸”的抓手和载体,在腾讯的话语体系之中表述为“产业互联网”,而在阿里巴巴的话语体系之中描述为“数字经济”。

这样细微的差异还将继续拉动,支付宝小程序成为阿里巴巴其他小程序技术通行标准,是其升级为阿里巴巴小程序的前提。小程序开放生态事业部何勇明(管仲)表示,“如何以商业操作系统提升用户体验,如何提升商业效率是支付宝一体两面,支付宝小程序的核心是新零售环境之中的全域、数字化店铺,支付宝小程序与阿里巴巴各个新零售主体链接,链接了钉钉、阿里云等组织支持以及C端到店服务,并且了链接天猫、支付宝、淘宝服务消费者、商家、商业生态的能力。”换句话说,小程序开始逐渐成为阿里巴巴商业操作系统“前端”。

对于商户品牌而言,支付宝小程序的多个buff的流量加持,无疑将增进了用户留存以及商户触达用户效率,仅2018年支付宝小程序为淘宝拉新一个亿用户。可见,小程序战局已经进入到“生态场景之争”。
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         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